Sky broadband box no lights showing

[Kirsten70]

My WiFi went off my phone about an hour ago. When I looked at my sky broadband box no lights are showing. I've unplugged it from the wall, turned the switch off and on again. I've done everything  it says to do on the Sky website for this issue however im still left with no WiFi. It doesn't even give me the option to connect my phone to the WiFi in the settings on my device. Is anyone else having this issue? 

Any help would be greatly appreciated thanks 

[JimM1]

@Kirsten70 What hub from the link below and what lights on off and colour's!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start