Sky broadband activated, now not working after an hour!

[theraygoddard]

Sky broadband was activated in our new home today. Had it worked (VERY SLOWLY) for an hour and then nothing. Tested it and sky is saying problem with connection. 

Can anyone help?

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[Tom-W19]

Hi theraygoddard

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.