Sky box constantly disconnecting from my hub

[FAST17]

Multiple times a day I have to turn my tv & sky box off because they've disconnected from the hub , in the middle of a program it will suddenly start to buffer and then disconnect 😡

[ItWasAllMichele · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141