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Discussion topic: Sky booster not connected to wifi
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This message was authored by: johnandkate
Message posted on 08 Aug 2025 11:10 AM
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Sky booster not connected to wifi
We recently had two powercuts in short succession and since then my booster doesnt connect to the wifi. The light doesnt come on. Ive tried the reset option but its still the same. Its not that its not connecting to my router, its not connecting to anything, I have power to it and thats all. I have moved it closer to the router. Ive tried all the suggestions I can find. I believe its just broken. Who do I contact to get it replaced?
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Aug 2025 11:37 AM
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Re: Sky booster not connected to wifi
Hi @johnandkate
You would need to contact Sky directly to sort this, preferably by phone.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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