Sky booster has disconnected and won’t reconnect

[Cw32]

Booster was working and just disconnect

the power and wifi lights on in green but no light on the connected

try to reset and placed it next to hub to re install and won't connect 

[Tom-W19]

Hi @Cw32 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147