Sky account not registering my broadband package

[Ray1952x]

When I log into the sky app, it doesn't think I have services with sky. I can't click on my account or bills or anything. Says restricted access as I'm not a sky customer. I definitely am and have been paying £30 a month for 6 months haha 

[Greenfingers001]

Hi there @Ray1952x, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

@Ray1952x 

Have you linked your broadband account number with your Sky ID?

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Ray1952x]

Yes I still need help and I'm sick of waiting on the chat bubble. The form keeps failing and then it resets overnight