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Discussion topic: Sky WiFi dropping every 5 minutes

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This message was authored by Good86 This message was authored by: Good86

Sky WiFi dropping every 5 minutes

Broadband keeps dropping. Can't use WiFi on phones, Netflix stops and lights on broadband box go from all green to some red, some completely out. Every time it's checked online, they go back to green temporarily but then drop again. Very frustrating.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky WiFi dropping every 5 minutes

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky WiFi dropping every 5 minutes

Posted by a Sky employee

Hi @Good86 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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