Discussion topic: Sky WiFi dropping every 5 minutes
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Message posted on 27 Dec 2024 11:35 AM
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Sky WiFi dropping every 5 minutes
Broadband keeps dropping. Can't use WiFi on phones, Netflix stops and lights on broadband box go from all green to some red, some completely out. Every time it's checked online, they go back to green temporarily but then drop again. Very frustrating.
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All Replies
Message posted on 28 Dec 2024 10:17 AM
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Re: Sky WiFi dropping every 5 minutes
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 30 Dec 2024 10:24 AM
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Re: Sky WiFi dropping every 5 minutes
Hi @Good86
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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