Sky Wi-Fi not working and internet not working properly

[pete1986andrew]

My Sky Wi-Fi hub Max is not working properly I've checked in the app and it says there's a problem with your Wi-Fi and I'm losing internet speed it's an absolute joke is everyone having the same problem

[Highlinder]

@pete1986andrew  What directions did the app give you to fix this issue? Did it give you a phone number to call or to let you book an engineer?