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Discussion topic: Sky Router: acquired lock timeout in router log?

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This message was authored by mersk1 This message was authored by: mersk1

Sky Router: acquired lock timeout in router log?

Hi There, seeking some guidance on the errors I'm seeing in my Sky router log.  Sky superfast connection seems to be working fine so no direct impact to performance but concerned on the cause of the error and is it impact router performance.

http.skyID acquired lock. callerfuncname sky_handle_request; timeout 6000 milliseconds

These are logged every 4seconds approximately based on refreshing the router logs.

Standard Sky router with the latest firmware. Three WAN connections, wifi disabled.
Looks to be some sort of call to going out to Sky.  All ideas welcome.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Router: acquired lock timeout in router log?

Posted by a Superuser, not a Sky employee. Find out more

@mersk1 it could be worth rebooting the hub by unplugging the mains for 30 seconds. Looks to be the hub failing to contact Sky to upload data. It would have a minimal effect on the processor but unless the hub was working at capacity doubt it would impact usage. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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