Sky Q unable to connect to wifi.

[Sue43]

I have switched everything off & on again several times. Been through settings to reboot & have run diagnostics on both internet & connections etc. Everything reports as ok but still won't connect. 

[Tom-W19]

Hi @Sue43 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147