Sky Q not connecting to sky broadband

[DamienIgg]

Broadband seems to be working fine for all other devices except my Sky Q box. Can’t download etc. speed is lower than it should be but that's not the issue as it's working for all other devices. Checked on MySky but it keeps just saying the broadband is slow 

[Greenfingers001]

Hi there @DamienIgg , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @DamienIgg 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.