07 Oct 2024 05:18 PM
I have Sky Q 2TB and 3 mini boxes.
They are all connected via Ethernet.
The WiFi in my house is awful. We have a mini in the loft room yet have no WiFi up there. The box works fine. The network settings all look good. I've tried it with WiFi turned on and off in the installer menu to no effect
considering we have 4 points of broadcast there are large parts of our 3 bed house which get no signal.
is there an easy way to see which access point a device connects to? I suspect they may not be handing over properly but don't know how to stop a particular box transmitting.
any ideas overall?
07 Oct 2024 06:21 PM
Posted by a Superuser, not a Sky employee. Find out more@LeoBlack30 if you have a black Sky hub the Q boxes will act as WiFi hot spots but it is impossible to know which box a device will connect to and they should roam between units seamlessly. If the boxes are connected by ethernet you can turn off the Hot spots by disabling tge box's wifi in the engineer's menu (navigate to settings but enter0,0,1 before select.
A 3 bedroom house with solid internal walls can be more difficult to network than a much larger home with plasterboard internal walls.
The hotspots do not work with the new white Sky hub.
07 Oct 2024 09:06 PM
Thanks for this. I've turned the middle ones WiFi off as I think that's messing up the handovers. Will see how it goes
thanks again
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