Sky Q box not working - says no wifi and/or a technical issue. Has been going on for days

[Lorraine2307]

Not possible to download programmes to watch on Sky Q box. Not possible to see home screen. Went through troubleshooting process but it said to ask here instead.

[Tom-W19]

Hi @Lorraine2307 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Lorraine2307 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks