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Discussion topic: Sky Q, 2 MAC address.

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This message was authored by TrebleTA This message was authored by: TrebleTA

Sky Q, 2 MAC address.

So I'm using a 3ed party router and when I set up the sky q box, I've  notice there is 2 MAC addresss. If I go on the Sky Q box, setting, it shows my MAC address yet apon connecting to my router it's a completely different MAC, if I go in my router and check it shows 2 MAC address for the SKY Q? 

 

Why is this???

Sky FTTP, SR203 hub self bridged to Asus AX82U. Sky Q UHD to Samsung QE55S95BAYXXU , Sky Q Mini.

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TrebleTA
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This message was authored by TrebleTA This message was authored by: TrebleTA Answer

Re: Sky Q, 2 MAC address.

Thanks, from wired they said still 2 mac addresss. Just the person who designed it did not have a real clue. Think he must be doing the Sky TV Guide set up now.

 

Thanks

Sky FTTP, SR203 hub self bridged to Asus AX82U. Sky Q UHD to Samsung QE55S95BAYXXU , Sky Q Mini.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q, 2 MAC address.

Posted by a Superuser, not a Sky employee. Find out more

@TrebleTA 

That's been noted before, and appears to be related to the rather unorthodox things the Airties mesh does.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TrebleTA
Topic Author
This message was authored by TrebleTA This message was authored by: TrebleTA

Re: Sky Q, 2 MAC address.

Anything that can be done about it?

Sky FTTP, SR203 hub self bridged to Asus AX82U. Sky Q UHD to Samsung QE55S95BAYXXU , Sky Q Mini.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q, 2 MAC address.

Posted by a Superuser, not a Sky employee. Find out more

@TrebleTA 

Probably not: it appears to be inherent to whatever it is that the proprietary system is doing.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TrebleTA
Topic Author
This message was authored by TrebleTA This message was authored by: TrebleTA

Re: Sky Q, 2 MAC address.

Thanks, what about if I run a ethernet cable to the Sky Q, would it still have 2 MAC addresss?

Sky FTTP, SR203 hub self bridged to Asus AX82U. Sky Q UHD to Samsung QE55S95BAYXXU , Sky Q Mini.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Q, 2 MAC address.

Posted by a Superuser, not a Sky employee. Find out more

@TrebleTA there is a physical mac address for each of the 3 network interfaces but the firmware generates a 4th vitual address which it reports to the router. It shouldn't cause any issues. As @TimmyBGood points out it is how the Airties mesh system Q uses works.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Mr+Slant This message was authored by: Mr+Slant

Re: Sky Q, 2 MAC address.

There was a way of preventing the Airties mesh starting but I can't remember what it was.

 

Edit -

 

There was a post on the Unifi (Ubiquiti - www.ui.com) forums a few years back which described the problem which I've just found :

 

https://community.ui.com/questions/Sky-Q-network-paths-and-STP/667c1dc0-eeef-4cb8-a182-5f66c4672dd2

 

Pretty sure you use the installer menu once the Sky Q minis are wired up and then you can disable the mesh completely.

TrebleTA
Topic Author
This message was authored by TrebleTA This message was authored by: TrebleTA Answer

Re: Sky Q, 2 MAC address.

Thanks, from wired they said still 2 mac addresss. Just the person who designed it did not have a real clue. Think he must be doing the Sky TV Guide set up now.

 

Thanks

Sky FTTP, SR203 hub self bridged to Asus AX82U. Sky Q UHD to Samsung QE55S95BAYXXU , Sky Q Mini.
This message was authored by ThePope27 This message was authored by: ThePope27

Re: Sky Q, 2 MAC address.

Ive noticed sometimes it created a loop in my network (Like plugging 2 ends of an ethernet into the same switch/router/firewall), If your Router/Firewall supports it I would reccomend enabling Spanning Tree Protocol which will detect and stop L2 Loops in your network

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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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