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Discussion topic: Sky Max router not showing in app!
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This message was authored by: Hellaton
Message posted on 26 Jan 2025 09:17 AM
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Sky Max router not showing in app!
My sky max router will not set up in the app, meaning I can not use the pods so my internet is so poor I can't watch live tv nor use any device outside of the one room where the WiFi works. Please can someone escalate this.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Jan 2025 09:22 AM
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Re: Sky Max router not showing in app!
@Hellaton sorry you will have to call in as the escalation team is not fully available this weekend due to suckness.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Hellaton
Message posted on 26 Jan 2025 09:37 AM
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Re: Sky Max router not showing in app!
Happy to wait for the escalation team to pick it up tomorrow as already tried calling in twice.
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