08 Aug 2024 06:01 PM
Sky Max hub keeps wifi dropping out while in office video call.
The laptop displays 'your network is unstable'.
We initially thought it happens only while connecting Office VPN, but it happens for local desktop also.
08 Aug 2024 06:56 PM
Posted by a Superuser, not a Sky employee. Find out more@boss123 Does the Wi-Fi you have cover the whole property or is there places it is weaker?
09 Aug 2024 12:23 AM
Yes it covers the whole building but still it gets weaker even in the kitchen, nearer to router.
09 Aug 2024 07:37 AM
Posted by a Superuser, not a Sky employee. Find out more@boss123 What is around the router in the way of appliances and the router is not hidden?
14 Aug 2024 10:01 AM
Hi, sorry for the delay. There is nothing between router and device. it was just a 7 feet distance between router and device.
I tried disabling 5 GHz from Wi-Fi advanced settings and using only 2.4 GHz and it's good. The issue is with 5 GHz only. I still don't know why it gets dropped for a small distance.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion