Sky Max Hub not connecting to bulbs

[Billy2421]

Hi

1. Just upgraded to Sky Max Hub (white box).

2. Conected well with every thing sky.

3. Great improvement on speeds. 

4. However I can NOT get any of my Google items Lights and temperature around the house to work.

5. Before you start i have tried all the normal things and have been able to reconnect them when sky has been updated before. 

6. As i have been with Sky for over 25 years this one has got me stumped. 

Any help much appreciated. 

Billy

[TimmyBGood]

@Billy2421 

With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band.