Sky Max Hub Worse?

[adamfinch83]

I received my Max hub today. Plugged in all seems fine, whilst sat in front of it that is. I then went round the house altering devices (ring cameras, 3rd party wi-fi extenders, even the sky q hub) I'd say about 1/2 of these devices couldn't even find the network when searching. Surely the coverage isn't worse? One of the main reasons for switching to the new hub was the 25mb guarantee in each room! My previous hub worked fine, I should never have switched. Does anyone have any experience in increasing range with decent speeds? Or any advice? Thanks 

[adamfinch83]

Sorry meant to say Sky Q Box

[TimmyBGood]

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@adamfinch83 wrote:

 One of the main reasons for switching to the new hub was the 25mb guarantee in each room! 

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.