Sky Max Hub Turn Off DHCP

[FLC]

This is pure speculation based on a sample of one but:

It seems that the SR213 possibly only becomes locked down once fully associated with your account. I set mine up when I received it & before connecting online. I was able to separate SSIDs & manually set channels. Even after connecting it on activation & it doing a firmware update, I was still able to change these things. It was only after a couple of days I noticed that everything had become locked down, & some settings appeared in the app. But even though I can no longer make changes, the changes I did make were retained.

So it may be possible to factory reset the SR213 with it disconnected from the Internet, & then make the changes you require. Hopefully once it again becomes crippled, the changes will have survived.

[Cooners]

I hope this worked for you. Sadly I got the white router has the black one was unable to handle a 900mbps connection (it kept crashing and restarting). Why didn't they just undate the hardware and leave the software alone. There was nothing wrong with the old software tbh, it was just the hardware was getting long in the tooth.

[FLC]

@Cooners 

Have a look at what I posted yesterday.

https://helpforum.sky.com/t5/Broadband/How-to-Separate-SSIDs-on-the-SR213-White-Max-Hub/m-p/4847839

I tested the theory & it seems to work. Although I don't recall seeing an option to disable DHCP.

[Maduro]

Hello

I am a novice and new to Sky Broadband. I have a Ubiquiti UDM PRO SE.

My set up is as follows:

The FTTP is connected to the Sky Max Hub (wifi6) (i.e. the WAN labelled LAN socket). I am using a separate ethernet LAN port on the Sky Max Hub (wifi6) to connect to the WAN of the UDM PRO SE. I am currently using Devolo Access Points (but hope in the future to use Ubiquiti U7 Pro (either x2 or x3)). The UDM PRO SE is set on auto and it has successfully disabled the IPv6 and it is active as a DHCP server. Evertything works but I have devices connected across 2 DHCP servers making device configuration difficult. 

The main reason for this setup is it allows me to retain my SKY land line number (over VoIP) until I set up the U7 Pro Wall access points and, more importantly, the UDM PRO SE will allow me to individually control device internet access and websites addresses by my children.

I want to replicate the the condition to the answer below and retain web access to the Sky Max Hub once the changes are implemented. Also, I have some connected devices already showing on web settings - Once I change the number of IP addresses to 2, will the others disconnect? (As I will need them to be connected to the UDM Pro SE some of which are IOT devices (e.g. washing machines etc.))

Would you be able to explain how to add a manual DNS step by step under web settings - I have copied below the extract from your answer in bold, underlined. If you have pictures of the screenshots that will help. 

"One last thing is if you want to get into the sky max router using it's IP it changes it to myrouter.io which if your not using it for DNS your DNS won't find so just add a manuel DNS record to point myrouter.io to 192.168.0.1 (Assuming you left the default IP range) and it'll work."

Any help would be much appreciated.

Thank you.

[Maduro]

By way of an update, the solution posted for this blog did not work.

Sky Max Hub conflicted with the Devolo Access Points WiFi and the UDM PRO SE and so had no internet so had to get rid of the Sky Max Hub. This means I have no Sky landline number (Voip).

The internet coming into the UDM Pro SE from Sky Broadband is 500MB. However, from the UDM PRO SE to my devices is only 20-30MB (at one stage it was 7MB). I am losing 90% Broadband.

Not sure if I need too route the signal using PPPoe on the UDM Pro SE. Currently, it is routing via DHCPv4 on the UDM PRO SE.

Any ideas?

Thanks

[Chrisee]

@Maduro make sure your UDM is running the latest firmware from Ubquiti as there is a bug in the earlier versions when connected directly  to a Sky connection. UDM devices are not a good choice unless you have considerable networking experience as they are quite complex devices and Ubiquiti do not give very easy to understand help. Your issue is probably a misconfiguration of the UDM. This thred discusses connecting a UDM to a Sky line.

Your previous set up of the Sky hub attached to the linecconnected to your UDM was a double NAT set up ie the Sky hub translates the incoming IP address to an internal IP address which tge UDM translates a second time for any devices connnected to it. There should be no way that should affect the Devolo access points as they only "see" the UDM and should get their network settings from that router. Double NAT set ups normally work well with only a few apps objecting.

As with any networking problem carefully step through the settings on each device where possible set devices to use settings given by the router rather than using fixed IP addresses once working if you need to fix the address reserve the address on the router. 

[Maduro]

@Chrisee 

Thanks for the reply. I can confirm all my Ubiquiti devices ( UDM PRO SE, USW FLEX MINI, and G5 Pro) are all running on current  firmware. The auto update runs every night. 

There are no devices (and clients) with static IP addresses on the network.

The previous set up prevented Internet but still had devolo WiFi. On both set ups the transfer speeds are very high along the electricity cables. But the WIFI signal is 5% of the output speed of a LAN connection from the UDM PRO SE. So the issue appears to be with the Devolo devices (I am running DLAN Powerline 500 and 1200 wifi units - 7 in total).

Never had such a loss of WIFI  with NOWTV Broadband (subsidiary of SKY) previously.

Not sure what to do next other than buy a U7 Pro Wall access point but it has no LAN sockets unlike the HD versions. 

[Chrisee]

@Maduro I have some Devolo Powerline adapters myself and have had variable results. When first connected I got good speeds but after a year or so the speeds dropped and on one adapter it failed to connect. Switching wall sockets brought the failed adapter back to life so I think oxidation of the brass could be a factor and of course I only use wall sockets forvthecadapters. At best though I only managed 40% of the rated 1Gb/s of the adapters now Inget roughly 20% which isnt great but gives meca usable 200Mb/s in my study.

I found the Devolo app next to useless as its reported speds had no relation to actual through put. Of course YMMV.