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Discussion topic: Sky Internet suddenly intermittent, hub keeps resetting.

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Yamster1473
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This message was authored by Yamster1473 This message was authored by: Yamster1473

Sky Internet suddenly intermittent, hub keeps resetting.

‎16 Mar 2025 03:35 PM

Sky Hub/Internet keeps dropping out. I have carried out all tests but all states ok and everything working fine. I have unplugged all wires and phone line from wall socket, replaced all correctly and hub/internet still dropping out. This has become increasingly frustrating and has been happening for just over two weeks. Please advise on how to resolve issue?

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Tom-W19
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Re: Sky Internet suddenly intermittent, hub keeps resetting.

‎17 Mar 2025 08:35 AM

Posted by a Sky employee

Hi @Yamster1473 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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