Sky Hub no Internet 3 times in as many months now.

[paulthornhill57]

Sky Hub, no Internet 3 times in as many months now. Have to switch hub off every time to get Internet back. Need Internet for phone line and my CCTV. 

Maybe a faulty hub? 

[Tom-W19]

Hi @paulthornhill57 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[paulthornhill57]

Hi Tom, it's ok  I spoken to customer services and they are sending me a new hub. Many thanks.