I had sky GFast 150 broadband installed about 17 days ago (just passed the 14 day money back period!!) and unfortunately the broadband seems to keep cutting out! Me and my wife work from home and so reliability of connection is paramount.
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby https://www.sky.com/servicechecker
@hsa123 There is nothing on that line showing anything with a problem you have been nearly up 2 day's with no issues, so you have something else going on.
@hsa123 To further test you would be better if you can Ethernet connect direct on the SR204 hub that you will have, and run either a www.fast.com or a Broadband Speed Test | thinkbroadband test, wireless cannot care about at present.
The speed is ok and I have done fast.com checks. The problem is that the internet completely drops out for a few seconds multiple times a day. I have just changed over from plus net and this never happened in the three years I was with them at this address.
I had sky GFast 150 broadband installed about 17 days ago (just passed the 14 day money back period!!) and unfortunately the broadband seems to keep cutting out! Me and my wife work from home and so reliability of connection is paramount.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
@hsa123 G.Fast connections although they do push the speed limit boundries way up there, the first question to ask is 1. hopefully OR came swapped out your Master socket and fitted a special G.Fast version instead off the standard one! The socket will have a G.Fast stamped on it, bottom LHS corner! See the picture link!
