Sky Fibre Speeds Underperforming

[slowdown]

Hi 

Hope someone can help on this. 

I have been a sky customer for many years.  I have always had internet through sky and it has only been recently since moving to sky fibre from the previous conneciton that issues have started.  

I have been regualrly checking my connection speeds using fast.com vs what sky are posting on my on line account and i can say that they are no where near what is being posted on there (unless they are checking this in the middle of the night when no one is on) 

No i get that we are not on top fibre package but when sky are posting that i am getting 151mbps and when im checking im only clocking if im lucky up to 30mbps on a wired connection somethings not right here. 

Thanks for any help

[JimM1]

@slowdown What are you using for the wired connection speed test, and is everything else off when you do so! If you are using something like a PS5 they are notoriously bad at getting anything right!