31 Dec 2024 03:59 PM
I called Sky to check on my fibre installation and was advised my date was moved - also having a dairy of meetings to reschedule... Now I asked for a weekend and was told that Openreach and Sky does not work weekends, even if it was 3 months out - I was surprised - Is this true? Should I be looking to move with a new carrier for my broadband and tv services?
31 Dec 2024 04:08 PM - last edited: 31 Dec 2024 04:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wallace4 wrote:
Should I be looking to move with a new carrier for my broadband and tv services?
No Openreach-based ISP can conjour up Openreach personnel for weekend working on domestic provisioning: that includes BT/EE/Plusnet, Vodafone and TalkTalk.
An altnet (non-Openreach) provider can choose to insist on its own staff and contractors working at weekends if its business model (and finances) allow.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion