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Discussion topic: Sky Fibre Openreach date moved again - and no weekends?

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This message was authored by Wallace4 This message was authored by: Wallace4

Sky Fibre Openreach date moved again - and no weekends?

I called Sky to check on my fibre installation and was advised my date was moved - also having a dairy of meetings to reschedule... Now I asked for a weekend and was told that Openreach and Sky does not work weekends, even if it was 3 months out - I was surprised - Is this true? Should I be looking to move with a new carrier for my broadband and tv services? 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Fibre Openreach date moved again - and no weekends?

Posted by a Superuser, not a Sky employee. Find out more

@Wallace4 wrote:

 Should I be looking to move with a new carrier for my broadband and tv services? 



No Openreach-based ISP can conjour up Openreach personnel for weekend working on domestic provisioning: that includes BT/EE/Plusnet, Vodafone and TalkTalk.

 

 An altnet (non-Openreach) provider can choose to insist on its own staff and contractors working at weekends if its business model (and finances) allow.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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