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Discussion topic: Sky Broadband won't connect to some sites during the day, but can connect to others, and at night.

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This message was authored by The+McRib This message was authored by: The+McRib

Sky Broadband won't connect to some sites during the day, but can connect to others, and at night.

As the title says, I've been unable to connect to a few of the websites that I regularly browse such as LinkedIn, Twitch, or Facebook through WiFi as the connection keeps timing out. Meanwhile other websites like Google or YouTube work fine.

 

However after around 9pm the sites start working again until around 3am.I can also connect to them using my phone, indicating that Sky Broadband is the issue.

 

So far I've tried restarting the router, rebooting the router, and turning the router off at the plug for 30 minutes. So far nothing has worked.


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Sky Broadband won't connect to some sites during the day, but can connect to others, and at nigh

Posted by a Superuser, not a Sky employee. Find out more

@The+McRib I would check the setting for Broadband Shield which you can do through the My Sky app as it sounds like it is currently set to the PG setting

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Sky Broadband won't connect to some sites during the day, but can connect to others, and at nigh

Posted by a Superuser, not a Sky employee. Find out more

@The+McRib I would check the setting for Broadband Shield which you can do through the My Sky app as it sounds like it is currently set to the PG setting

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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