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Discussion topic: Sky Broadband without talk line

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This message was authored by: frudy1

Sky Broadband without talk line

Can I transfer to sky broadband 900 Mbps without any phone package or talk anytime. I wish to continue to use my existing phone supplier. 

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This message was authored by: Waveman

Re: Sky Broadband without talk line

In theory yes, it can get complicated though!

 

You will need to do the process of cancelling your existing broadband service your self and not do a transer of service, somtimes called One Touch.

 

You will need to check first that your existing telephone and broadband service is not a bundled service, i.e. one is not dependent on provision of the other. You may find that if it is then cancling the broadband service will also cancel the phone service or the phone service cost may increase.

 

Provided you don't have a fibre service delived by another provider, when you order your Sky service, indicate during the online order process that you don't have broadband already, there is also a box you can tick to prevent your existing phone service being transfered to the fibre network.

 

What 'should' happen is you existing copper phone line should remain, and you will get a fiber service installed alongside. Sky do provide you with a telephone number associated with your fibre install, but there is no rental cost associated with it, just don't request any call packages.

 

Don't be supprised if it all gets a bit convolouted, it's not the sort of easy install their systems are designed to provide for. 

 

Depending on it goes with your exisiting provider you may find that porting your phone number to Sky to be the better option.

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I remember the Internet starting!

Sky Full Fibre & Virgin Media XGS-PON, with automatic failover using DrayTek multi WAN router.
Sky Q, which will be sadly missed when they decide to kill it off!
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This message was authored by: frudy1

Re: Sky Broadband without talk line

Thank you Waveman for your very quick reply.

 My set up at the moment is FTTP Broadband from Brawband via City Fibre and my phone VOIP supplier is Andrews and Arnold .

I am thinking of moveing to Sky Broadband also via City Fibre ( They have a very good offer for Broadband at the moment) but as I read their terms for Broadband they will automaticaly include a Pay as You Talk  line . I dont want to use Sky talk as their call charges are very high.

 Is this possible?

 Thank again

This message was authored by: Waveman

Re: Sky Broadband without talk line

Ok, that makes it a bit more clear. As you already have an ONT supplied by CF, then they wont provide you with another. If your VIOP is provided by a VIOP over the CF connection, then I am assuming that you have a telephone that has a base station that connects to your existing router.

 

When you change to Sky, they will send you a router which has 4 ports on the back, one will connect to your existing CF ONT, one to your telephone base station. There is no ability in the Sky router to provision VOIP.

 

You get a number with Sky as part of the broadband package, but this number is tied to the telephone socket on the back of the router. 

 

This is pretty much my setup, I have a Gigaset telephone base station, I can't post the model as the forum thinks it's personal details(!)  which has two telephone numbers assigned to it using SipGate I dont use the telephone port on the Sky router, infact I dont actually use their router as I have a DrayTek multi WAN router that I use instead.

--
I remember the Internet starting!

Sky Full Fibre & Virgin Media XGS-PON, with automatic failover using DrayTek multi WAN router.
Sky Q, which will be sadly missed when they decide to kill it off!
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