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This discussion topic has been answered Discussion topic: Sky Broadband reconnection in my new home

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This message was authored by: Augustine1

Sky Broadband reconnection in my new home

I just moved houses, what should i do to get reconnected in my new house?


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This message was authored by: GD1 Answer

Re: Sky Broadband reconnection in my new home

Posted by a Superuser, not a Sky employee. Find out more

@Augustine1  Did you have Sky Broadband at your previous address?  If so you should have completed a Home Move online or by phone before moving, as you've now moved you'll need to call Sky to do this now,   you'll also need to wait at least 10 working days for the service to go live at your new address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Sky Broadband reconnection in my new home

Posted by a Superuser, not a Sky employee. Find out more

@Augustine1  Did you have Sky Broadband at your previous address?  If so you should have completed a Home Move online or by phone before moving, as you've now moved you'll need to call Sky to do this now,   you'll also need to wait at least 10 working days for the service to go live at your new address.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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