Sky Broadband order not showing on MySkyApp

[Dom161]

Hi all - I received a confirmation email for my order of Sky Broadvand and created a MySkyApp account using the same email address that I used to purchase the broadband. 

When I log into the app / via browser, I cannot see any "messages", "documents", "orders", or "contracts" that would show the package I ordered, whether the hub has been dispatched for delivery, etc. 

 
Does anyone know how to resolve this?

Thank you!

[caesarome]

If you placed the order today then you might need to give it 24 hours or perhaps until Monday for things to start to appear via the account you created.

[Dom161]

Thank you @caesarome  - really grateful for the prompt response. Will take a look on Monday 🙂