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This discussion topic has been answered Discussion topic: Sky Broadband gone down in Cornwall, PL24

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This message was authored by: LouiseLewis

Sky Broadband gone down in Cornwall, PL24

Broadband gone off again, app says no problem it's all fine, but it's clearly not 🙄


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This message was authored by: KevNewMedia Answer

Re: Sky Broadband gone down in Cornwall, PL24

Posted by a Sky employee

Hi Everyone

 

Thank you so much for highlighting this problem.

 

We've escalated the details to our support teams and as soon as we have an update, we'll let you know.

 

I'm going to mark this post as the answer, so that everyone has to most up-to-date information.

Thanks
Kev
Community Manager

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This message was authored by: Jane252

Broadband dropped out

Tried turning it off and on again 

This message was authored by: Crazycraig99

No broadband

My broadband has stopped working,

 

2 green and 2 amber ligths

 it won't reboot and I've tried to trouble shoot but nothing works 

Ckincaid
This message was authored by: katiek285

No Internet light on broadband box

Looking for suggestions please. The Internet has dropped, it's not showing a light on the broadband box, at the moment it's Power - green light Internet - no light WiFi- green light Voice - amber light The sky diagnostic tool on the app says everything is fine, but it's clearly not! Thanks in advance for any help
This message was authored by: katiek285

Re: No broadband

Same Not sure what to do Sky diagnostic on the app says everything is fine
This message was authored by: Diane133

Re: No broadband

Mines the same
This message was authored by: jamesbond1234

Re: No broadband

Same, ours went down around 20 mins ago, sky service syatus thinks everything is ok 🤔

This message was authored by: Ayresr3

Re: No broadband

Exactly the same here.

 

This message was authored by: Tamsin84

No internet

No internet saying connected but have no WiFi
This message was authored by: RustyMooster

Re: No broadband

Yep, same in Cornwall
This message was authored by: Martyn46

No internet

No Internet and the voice light is orange as well 

This message was authored by: Sc38

Re: Sky Broadband gone down in Cornwall, PL24

Ive got the same issue (also in Cornwall). The service checker tool is less than no help

This message was authored by: Stacey---

No Internet

People are saying Internet is diwn.. why amd how long please
This message was authored by: Kernow+4+ever

Re: No internet

Same here

This message was authored by: RustyMooster

Re: Sky Broadband gone down in Cornwall, PL24

Same in TR9. Same issue
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