Sky Broadband constantly dropping on macbook

[Conor2011]

Hi all,

My broadband is constantly dropping when connected to a new macbook in my home. Its causing problems with work meetings, tethering off my phone is giving me more consistent speeds. I do need to use a VPN for work if this would be an issue?

[Skull+Treaty]

@Conor2011 

What is the connection like when not using the VPN?

Anyway that you can use a USB-C to ethernet connected and test using over a wired connection? 

[Conor2011]

Hey, thanks for replying. It's fine without the VPN, the problem is I have to use a VPN for my work logins. 

I'll try it on a wired connection it just wouldn't be possible long-term due to my location in the house 🙈

[jamesn123]

@Conor2011 

If its fine without the VPN then that suggests the issue is with the VPN software, Macbook itself or stability of your WiFi connection. I would imagine the first thing your company is going to ask you to do is to use an ethernet cable.