Discussion topic: Sky Broadband connection keeps dropping and no internet when connected
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Message posted on 26 Mar 2024 03:53 PM
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Sky Broadband connection keeps dropping and no internet when connected
My Broadband keeps losing connecting to my devices and when they are connected there's no internet on the devices. Have tried all the troubleshooting online and had no luck and when I run the service checker on sky it says I have no issues when I clearly do!
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Message posted on 26 Mar 2024 03:55 PM
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Re: Sky Broadband connection keeps dropping and no internet when connected
@Dan+Ellis Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
Message posted on 26 Mar 2024 04:05 PM
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Re: Sky Broadband connection keeps dropping and no internet when connected
Message posted on 26 Mar 2024 04:06 PM
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Re: Sky Broadband connection keeps dropping and no internet when connected
When did you last notice the issue happening? Your stats show the router was rebooted about 45mins ago so if the issue was before that then we can't see it
Myself & Others offer our time to help others, please be respectful.
Message posted on 26 Mar 2024 04:17 PM
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Re: Sky Broadband connection keeps dropping and no internet when connected
This has been going on since Saturday night. Everytime I try to contact sky I just get directed back to the troubleshooting pages 😭😭
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