Sky Broadband ROI - VPN not working

[PiyushH]

Hi,

I recently got sky fiber broadband. While everything else works great, I am not able to connect to my work VPN(Global Protect) when I am connected to sky modem Wifi. However it works fine when I connects through wired network. Outside of VPN wifi works fine.
I have reached out to my company infra team, they said VPN doesn't support for IPV6 soI have checked with sky customer support and they confirmed  Sky supports both IPV4 & IPV6.
Below is the modem details:

ModelSR203

Firmware Version7.04.0004.R

DSL Firmware VersionA2pvfbH043p1.d26u

Not sure how to troubleshoot further. If anyone faced the same/similar issue and knows the resolution, could you please help?

Thanks,

Piyush

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[PiyushH]

Hi Tom,

My sincere apologies. I missed the chat icon. I still see it so I left a message in there.

Please let me know if I still need to create a new thread on forum?

Regards,

Piyush