Sky Booster Issue

[Broad19]

For the past couple of weeks I have been having Network issues.

I have a Sky Hub SR203 model and have in my kitchen a sky booster SE210 model, which is roughly 10m from my hub and in my front room I have another Sky Booster EE120, which is roughly 5m away from my hub.

Everything has been fine, but the past couple of weeks the booster in my kitchen cannot pick up the signal from my hub. if I bring the booster from the kitchen into the same room as my hub everything is fine, I have swapped over boosters and get the same results.

I am just puzzled as to why. I have rebooted the hub and boosters, repaired the boosterst to the hub, reset the boosters. The only thing i have not done is reset the router as I'm not sure if this is safe to do? would it be safe to do so as this is the last thing I can do not unless I am missing something.

[TechmanagerMal]

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@Broad19 wrote:

For the past couple of weeks I have been having Network issues.

I have a Sky Hub SR203 model and have in my kitchen a sky booster SE210 model, which is roughly 10m from my hub and in my front room I have another Sky Booster EE120, which is roughly 5m away from my hub.

Everything has been fine, but the past couple of weeks the booster in my kitchen cannot pick up the signal from my hub. if I bring the booster from the kitchen into the same room as my hub everything is fine, I have swapped over boosters and get the same results.

I am just puzzled as to why. I have rebooted the hub and boosters, repaired the boosterst to the hub, reset the boosters. The only thing i have not done is reset the router as I'm not sure if this is safe to do? would it be safe to do so as this is the last thing I can do not unless I am missing something.

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• You need to place the booster have way between the router and the area where the signal needs boosting.
• You need line of sight as far as possible with no radiators, heavy furniture etc.

[JPR007]

@Broad19 The EE120 booster is not compatible with the SR203 router. Each version of Sky's routers have there own matching booster.

The SE210 is the correct one that matches the SR203. 

Try leaving the EE120 out of the equation and see how you get on. If it's still bad, you will need to get onto Sky to send you a replacement one so you then have 2x SE210 to aid with covereage 🙂