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Discussion topic: Sky App saying my internet is fine but a speed test is telling me im getting less than 1MBps

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This message was authored by: RossKiddy

Sky App saying my internet is fine but a speed test is telling me im getting less than 1MBps

I need helo sorting my internet as despite what the app is telling ne im struggling to watch movies on my firestick when my tv is only 1m away from my router 

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This message was authored by: Highlinder

Re: Sky App saying my internet is fine but a speed test is telling me im getting less than 1MBps

Posted by a Superuser, not a Sky employee. Find out more

@RossKiddy Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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This message was authored by: RossKiddy

Re: Sky App saying my internet is fine but a speed test is telling me im getting less than 1MBps

 


Broadband Link Downstream Upstream Connection Speed 48866 kbps 9385 kbps Line Attenuation D1(14.6 dB) , D2(40.5 dB) , D3(63.1 dB) U0(6.4 dB) , U1(32.6 dB) , U2(50.5 dB) Noise Margin 3.1 dB 6.2 dB

 

This message was authored by: Highlinder

Re: Sky App saying my internet is fine but a speed test is telling me im getting less than 1MBps

Posted by a Superuser, not a Sky employee. Find out more

@RossKiddy  Need the top half including the system uptime.

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