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Discussion topic: Since yesterday there is no internet.

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This message was authored by Justyna3 This message was authored by: Justyna3

Since yesterday there is no internet.

The hub is working. The power and wifi light is green and that's it. 

 

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This message was authored by 1egohead This message was authored by: 1egohead

Re: Since yesterday there is no internet.

Heya @Jus

*Not sky employee*
Gigafast User | New to the forum | Tech Analyst | Jira Agile Amateur | Ubiquiti Network | Cyber Security Degree

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This message was authored by 1egohead This message was authored by: 1egohead

Re: Since yesterday there is no internet.

Heya @Justyna3 **

It might be useful checking https://www.sky.com/help/servicestatus ! This might be able to provide you some more information 😊

*Not sky employee*
Gigafast User | New to the forum | Tech Analyst | Jira Agile Amateur | Ubiquiti Network | Cyber Security Degree

Like if you found my reply useful 🙂
This message was authored by Chrisee This message was authored by: Chrisee

Re: Since yesterday there is no internet.

Posted by a Superuser, not a Sky employee. Find out more

@Justyna3 run the full online connection test in the My Sky app - click to test the broadband connection do not rely on the result shown on the house graffic- as thst willtell you id Sky are aware of an issue in your area. If tgeyvaren't call them and report the fault so they can get it fixed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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