Since switching to sky fibre I cannot get my Hive to connect

[Maximusuk2]

My hive worked fine with it didn't have to change any settings. Just left it on for a few hours and it must have updated the hive hub itself eventually.

[Leanne117]

Mine has been on for weeks, still flashing green, reset everything multiple times. Tried the new hive hub box they sent today still flashing on that. 

[Forsh75]

I'm having the exact same issues. Did this ever get resolved?

[Leanne117]

It was such a pain. The new hub sent to me too 24 hours for a solid green light to appear. I spoke to sky for an hour they could not help. Hive then reset thermostat, receiver and hub to all link up. I ended up buying the new thermostat (£70). Now if the app won't connect I can set heating from the new thermostat.