Since switching from BT to Sky some devices keep losing wifi

[Squints]

Internet speed is fine. Wifi signal strong. We have a router and three booster pods.

However one phone and one laptop keep losing the wifi signal and when they do they don't reconnect easily. I have to go into settings and turn wifi off and on again then they connect. All other devices are fine and this problem only occurs since leaving BT broadband and switching to SKY.

Both are set to auto reconnect. Both work perfectly once connected but lose the connection at least once a day.

This is a real pain because we have no mobile signal and rely on wifi calling. If the phone loses wifi mid call then I lose the call.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Squints]

Thanks. It won't let me reply by message. I've posted on the chat bubble