Discussion topic: Since having Sky Max Hub the wifi has been rubbish

This message was authored by: trudy+kirk · ‎05 Jan 2025

Since transferring & paying for a Sky Max Hub the wifi has been really poor. Frequently losing conneection, very poor wifi

We had problems with the broadband but this was fixed by the engineer but he said that we need a wifi booster pod.

I asked Sky but nothing has arrived. Disappointed for sure

This message was authored by: TimmyBGood · ‎05 Jan 2025

@trudy+kirk wrote:

I asked Sky but nothing has arrived.

Do you have the WiFi Max subscription supplement on the broadband account?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Rodders11111 · ‎05 Jan 2025

Same issue hub upgraded as supposed to give better Wi-Fi and it's awful coverage since the change far worse than old one

This message was authored by: trudy+kirk · ‎05 Jan 2025

Hi, yes I have

The wifi is rubbish as compared to our previous sky broadband. Any further suggestions ?

This message was authored by: TimmyBGood · ‎05 Jan 2025

You'll need to persist with having a Max pod despatched.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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