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Discussion topic: Showing Vodafone still on wifi

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This message was authored by: ddsam71

Showing Vodafone still on wifi

I switched to sky from Vodafone.  Didn't get a new hub from sky as they said my Vodafone hub was compatable. Went live on 22nd August and received a message from Vodafone confirming cut off date but wi fi connection on my devices still saying Vodafone ??? Sky app says I am connected to them

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This message was authored by: GD1

Re: Showing Vodafone still on wifi

Posted by a Superuser, not a Sky employee. Find out more

@ddsam71 wrote:

I switched to sky from Vodafone.  Didn't get a new hub from sky as they said my Vodafone hub was compatable. Went live on 22nd August and received a message from Vodafone confirming cut off date but wi fi connection on my devices still saying Vodafone ??? Sky app says I am connected to them


Unless you actually change the SSID of the wifi channels on the Vodaphone Hub then it will still show a Vodaphone SSID, it won't change simply bacause your connecting to another providers service.

 

If you wish to change it you'll need to go into the hub settings, however as it's not a Sky supplied hub you'll need to google the instructions.

 

I do find it odd that Sky have not sent you their hub as they tend to like people to use their hardware especially when running any fault finding.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: JimM1

Re: Showing Vodafone still on wifi

@ddsam71 Very very strange, unless there is a problem currently getting a sky Hub out to you stock issue's etc could cause such, but be very careful with any changes you make to the Voda hub and DO NOT factory reset it what every you do!

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