Service checker says WiFi is working, but no internet

[MRLondon]

I have no internet or WiFi. However, the service checker on my Sky app says that both are working fine. I have tried the troublesshooting instructions but these have not resolved the issue. There are no local Sky issues, although there was an outage last night.

[jamesn123]

Hi @MRLondon 

I have escalated your post to Sky, look out for a message on the forum

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[Lasty1]

I'm having exactly the same issue. Done all the troubleshooting. Called the sky phone line and it says call back between 9&9 as they are closed. It 12:49?! 
So frustrating as I'm trying to work from home. 

[Andy391]

I have the same problem 

[Chrisee]

@Andy391 if you line is still down this morning and the service checker in the My Sky app is not telling you Sky are already aware of a fault call them. In the UK lines open from 7am in Ireland 9am.