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Discussion topic: Separate 2.4 & 5g Networks

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This message was authored by Eltel444 This message was authored by: Eltel444

Separate 2.4 & 5g Networks

I have separated my 2g & 5g networks on my Sky router without any problems. My Sky Q box now connects to the 2.4 gHz network but doesn't see the 5g network as an option. Is there a way around this? I have tried turning off 2.4 gHz network on Q box, but this makes no difference. Any help would be appreciated.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Separate 2.4 & 5g Networks

Posted by a Superuser, not a Sky employee. Find out more

@Eltel444 

No, Sky boxes only connect to the 2.4ghz frequency. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Eltel444
Topic Author
This message was authored by Eltel444 This message was authored by: Eltel444

Re: Separate 2.4 & 5g Networks

Forgot to say, I have tried using a direct ethernet connection to the box, but it shows a network name I am not familiar with?

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Separate 2.4 & 5g Networks

Posted by a Superuser, not a Sky employee. Find out more

@Eltel444 

When connecting via ethernet, Sky Q boxes will generate their own 'Name'

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Eltel444
Topic Author
This message was authored by Eltel444 This message was authored by: Eltel444

Re: Separate 2.4 & 5g Networks

Would that still be 2.4gHz?

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Separate 2.4 & 5g Networks

Posted by a Superuser, not a Sky employee. Find out more

@Eltel444 

If a Sky Q box is connected via ethernet then it generates both a 2.4ghz & 5ghz signal.

The 2.4ghz is used to allow you to connect your devices as a WiFi hotspot

The 5ghz is used to connect to mini boxes to transfer TV streams. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Eltel444
Topic Author
This message was authored by Eltel444 This message was authored by: Eltel444

Re: Separate 2.4 & 5g Networks

Thanks for your help and prompt response. Much appreciated.

This message was authored by andyq123 This message was authored by: andyq123

Re: Separate 2.4 & 5g Networks

Sorry if this is slightly of subject but as I am having issues with some new equipment I need to separate my 2.4 and 5 GHz.  From what I have read it would seem that all the sky equipment will work fine using the 2.4 GHz.  So what equipment or devices are likely to use the 5 GHz?
Thanks in advance

Eltel444
Topic Author
This message was authored by Eltel444 This message was authored by: Eltel444

Re: Separate 2.4 & 5g Networks

I believe the 5g network is used to transfer data to Mini Boxes.

This message was authored by andyq123 This message was authored by: andyq123

Re: Separate 2.4 & 5g Networks

Thanks. So if I separate the two and retain the SSID currently used and use it for the 2.4ghz only and a new one for the 5 GHz, will I have any issues ?

Eltel444
Topic Author
This message was authored by Eltel444 This message was authored by: Eltel444

Re: Separate 2.4 & 5g Networks

Yes, I think that should be ok.

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