Discussion topic: Screen freezes and sound goes out of sync

This message was authored by: Tv5 · ‎06 Jul 2024

My screen free,especially and sound goes out of sync.ooks like slow Internet speed.

This message was authored by: Chrisee · ‎06 Jul 2024

@Tv5 probably not the broadband connection as such if you are streaming over wifi its more likely wifi speeds in your home. If you have Netflix app there is a useful network speed test in the Get Help menu.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: GD1 · ‎06 Jul 2024

@Tv5 Which system is this affecting? Sky Q, Sky Gl;**bleep** or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Screen freezes and sound goes out of sync

Screen freezes and sound goes out of sync

All Replies

Re: Screen freezes and sound goes out of sync

Re: Screen freezes and sound goes out of sync

Was this discussion not helpful?

Search Sky Community

Start a new discussion