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Discussion topic: Scam re broadband fibre renewal and need to visit

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This message was authored by: Shh1

Scam re broadband fibre renewal and need to visit

Had a call to say broadband fibre is being upgraded and engineer needs to visit. Then proceeded to ask personal data questions to verify who I was before arranging visit date. I stopped the call. Do sky arrange engineer visits like this? Will they then ask for my full name, address, mothers maiden name, etc ? Felt like a scam 

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This message was authored by: caesarome

Re: Scam re broadband fibre renewal and need to visit

Posted by a Superuser, not a Sky employee. Find out more

@Shh1 

It is difficult to say based on what you have posted here but Sky are known to contact customers as per this:

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

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