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Discussion topic: Scam re broadband fibre renewal and need to visit
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This message was authored by: Shh1
Message posted on 18 Sep 2025 02:48 PM
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Scam re broadband fibre renewal and need to visit
Had a call to say broadband fibre is being upgraded and engineer needs to visit. Then proceeded to ask personal data questions to verify who I was before arranging visit date. I stopped the call. Do sky arrange engineer visits like this? Will they then ask for my full name, address, mothers maiden name, etc ? Felt like a scam
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Sep 2025 04:25 PM
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Re: Scam re broadband fibre renewal and need to visit
It is difficult to say based on what you have posted here but Sky are known to contact customers as per this:
https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost
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