Saying I have internet but No internet connection on PlayStation

[Cherrylee99]

I've connected my PlayStation to my internet and it's not working it keeps saying no internet comnection check router I've reset it and still not working but it's working on my phone 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147