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Discussion topic: SR213 router drop 2.4GHz constantly

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This message was authored by: Seasky99

SR213 router drop 2.4GHz constantly

The 2.4GHz wi-fi is constantly stopping and starting on my SR213 router. The 5Ghz is steady. The screenshot shows the signal trace when everything is disconnected. Is it faulty?
wifi.JPG

 

 

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This message was authored by: JimM1

Re: SR213 router drop 2.4GHz constantly

@Seasky99 Do you have any other devices that act as 2.4Ghz booster's/extenders/mesh wifi etc?

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This message was authored by: Seasky99

Re: SR213 router drop 2.4GHz constantly

I have other APs but I turned them all off to get this trace

This message was authored by: JimM1

Re: SR213 router drop 2.4GHz constantly

@Seasky99 It sure looks like the Router is backing off, if you have AP's are the wired ot wireless.

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This message was authored by: Seasky99

Re: SR213 router drop 2.4GHz constantly

All wired

This message was authored by: Chrisee

Re: SR213 router drop 2.4GHz constantly

Posted by a Superuser, not a Sky employee. Find out more

@Seasky99 what happens when you connect a device?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Seasky99

Re: SR213 router drop 2.4GHz constantly

It shows the same pattern

This message was authored by: Chrisee

Re: SR213 router drop 2.4GHz constantly

Posted by a Superuser, not a Sky employee. Find out more

@Seasky99 in which case it sounds to be faulty if a device cannot maintain a continous connection. Sky will swap a faulty router.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: JimM1

Re: SR213 router drop 2.4GHz constantly

@Seasky99 Can you also post up the channel guide from the app you are using. And have you used another analyser that gets the same picture?

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