22 Feb 2023 03:10 PM
Hi all,
had issues with my line and Openreach came out today and resolved the issue. However I have noticed that my SR203 router has reduced my sync speed by over 5mb from the old ER110. When I replace the ER110 the speed is back up to 48.5meg. Any rational explanation as to why the newer SR203 is slower than the ER110 ??
Thanks
22 Feb 2023 03:28 PM
The VDSL2 chipset in the SR203 isn't quite as good as the ER110 chipset, unfortunately. If you are below your minimum guarantee speed (MGS) then you can report a speed issue to Sky but looking at the router stats this seems unlikely.
22 Feb 2023 03:56 PM
Thanks @mae-3
I am below my MGS of 50Meg, but always have been. I can't wait for full FTTP and then get an improvement. Really appreciate the explanation between the 2 routers, so at least I understand
Roseyp
22 Feb 2023 03:58 PM
If they cannot improve the speed above MGS then I'd push for a discount. 😉
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