Discussion topic: SKy Max fibre, SKY Q.

This message was authored by: paulmerhaba · ‎12 Feb 2025

Recieved router today. Changing router within SKY. Wifi seems all good. Cannot connect to SKY q box, tried all the procedures on the app to no avail. Ask's me to use WAP, keep pressing it. How long do you have to this for? I after a shortish period of time get green flassing light. This seems to go on forever, nothing happens. when i let go router seems to reset. Hoping someone can help. Thanks in anticipation.

This message was authored by: TimmyBGood · ‎12 Feb 2025

@paulmerhaba

The WPS button needs pressing briefly on the Hub, and then press the WPS button briefly on the main Q box: this triggers the link setup.

As you've discovered, some design genius decided to make a long press on the Max Hub WPS button act as a router reset.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood · ‎12 Feb 2025

@paulmerhaba

The WPS button needs pressing briefly on the Hub, and then press the WPS button briefly on the main Q box: this triggers the link setup.

As you've discovered, some design genius decided to make a long press on the Max Hub WPS button act as a router reset.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: paulmerhaba · ‎12 Feb 2025

Thanks for the reply.

Just tried it again, got blue light with WAP instead of green. A cough and spluter and it kicked into life. So all connected now. Thank you for your time.

Discussion topic: SKy Max fibre, SKY Q.

SKy Max fibre, SKY Q.

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