03 Jun 2023 03:44 PM
2083, 2096, 465 and 993. These are 4x ports essential for my day-to-day business communications, they got blocked. Nothing to do with server provider, only broadband issuer. Could do with the fact we often change passwords and logging in every time isn't always working straight away, maybe the security is too sensitive which is only good to certain extent, but this is currently a disaster to us and we need these 4x ports unlocked asap. Useless sky phoneline wouldn't work for me since I'm not the owner of our account and the owner is abroad for months ahead. Little to say frustrated.
03 Jun 2023 04:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Danielqaras wrote:
These are 4x ports essential for my day-to-day business communications,
No idea on a potential fix for your issue but you need to be aware that Sky Broadband is a domestic service and you shouldn't be totally relying on it for business use.
Useless sky phoneline wouldn't work for me since I'm not the owner of our account and the owner is abroad for months ahead.
You should be able to speak to Sky if you have the relevant telephone password. Whether Sky will discuss this issue with a non account holder is a matter for them.
03 Jun 2023 05:47 PM
Have you tried turning off the router for 30 minutes to assign a new public IP address and seeing whether that fixes the issue?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion