Hi
I will ask this to be done when they finally find the sky Q boxes I posted back over 3 weeks ago.
I had to ring today and provide a tracking number to prove the items had actually been delivered and signed for by Sky.
At this moment in time Sky have said they will have to investigate where they have been put.
I will ring back later in the week to see if they have been found and ask for them deleting off my account.
If this does not make WiFi Max available to me and I still can not have an engineer out I will have no option but use the email sent from Sky with my right to terminate and move forward with this.
I habe been with Sky for years and each time I call I'm told I'm a gold customer but certainly don't feel like it.
I habe been told on over 5 occasions I would get a call back from the person dealing with me and it never happened apart from one gentleman the last time I rang and said I was cancelling.
He did call me back a week later but said I still didn't have WiFi Max on my account even though it should be showing and there was nothing else he could do.
There is only so many times you can call and be offered no help before you decide to take your service somewhere else.
