SKY Broadband - not able to download any apps in LG TV

[Pavan3]

iam new Customer to sky broadband  - not able to download apps like nextflix, infact any apps  in my TV when connected to sky braodband.

i have connected to my TV using my mobile hotspot and able to download but when i try to use the app connecting back with sky braodband its not working / launching the app.

tv is connected with eternet so no WIFI issues

[caesarome]

Try adjusting your broadband shield settings:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

You can also do this via the MySky app.

[Pavan3]

@caesarome thanks for the response.

I have chnaged the settings but no luck.